Shopjar Logo

apps

reviews

blog

support

Privacy Statement for Personally Identifiable Information of Shopjar Apps


Updated: March 28, 2021


ShopJar Apps and its affiliates (collectively “the App”, "the Apps", “we” and “us”) is committed to protecting your privacy and processing your personally identifiable information (referred to as “PII” or “personal data” or “personal information”) with transparency.


The following are the Apps made by Shopjar


WhatsApp Chat + Abandoned Cart


The App allows merchants to communicate with their customers using WhatsApp, herein referred as “the Service”, This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.


Spring Subscriptions


The App allows merchants to sell products on a subscription basis and take recurring orders, herein referred as “the Service”, This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.


Post Purchase Upsell


The App allows merchants to upsell products after the customer completes their order, herein referred as “the Service”, This Privacy Policy describes how personal information is collected, used, and shared when you install or use the App in connection with your Shopify-supported store.


Personal Information the Apps Collect


When you install the Apps, we are automatically able to access certain types of information from your Shopify account:


WhatsApp Chat + Abandoned Cart


The App collects, Script Tags: This permission enables us to create the WhatsApp Chat button on your Shopify storefront without making any changes to your theme files and not having to remove any code from the theme files on uninstall. Read and List Checkouts: This permission enables the app to provide abandoned cart recovery feature syncing all abandoned carts and providing an option to recover them via WhatsApp


Spring Subscriptions


The App collects,


Product details: to enable subscription plans to be associated
Subscription contracts: to allow automated billing, updating and cancellation of subscription contracts
Customer details: to allow customers to self-manage their delivery details
Orders: to allow automated creation of subscribed product orders
Store theme and script tags: to allow fully automated setup of the application without requiring manual theme edits.

Post Purchase Upsell


The App collects,


Product details: to enable subscription plans to be associated
Customer details: to allow customers to self-manage their delivery details
Orders: to allow automated creation of subscribed product orders
Store theme and script tags: to allow fully automated setup of the application without requiring manual theme edits.

Additionally, we collect the following types of personal information from you and/or your customers once you have installed the Apps: Information about you and others who may access the App on behalf of your store, such as your name, address, email address, phone number, and billing information. We collect personal information directly from the relevant individual, through your Shopify account, or using the following technologies, namely: “Cookies”: Cookies are data files that are placed on your device or computer and often include an anonymous unique identifier. For more information about cookies, and how to disable cookies, visit http://www.allaboutcookies.org. “Log files”: This helps track actions occurring on the Site, and collect data including your IP address, browser type, Internet service provider, referring/exit pages, and date/time stamps. “Web beacons,” “tags,” and “pixels” are electronic files used to record information about how you browse the Site. We also use Google Analytics and Hotjar to track how users are interacting with the app.


How Do We Use Your Personal Information?


We use the personal information we collect from you and your customers in order to provide the Service and to operate the App. Additionally, we use this personal information to: Communicate with you; Optimize or improve the App; and Provide you with information or advertising relating to our products or services. Sharing Your Personal Information


We may share your Personal Information to comply with applicable laws and regulations, to respond to a subpoena, search warrant or other lawful request for information we receive, or to otherwise protect our rights.


Your Rights: If you are a European resident, you have the right to access personal information we hold about you and to ask that your personal information be corrected, updated, or deleted. If you would like to exercise this right, please contact us through the contact information below: Email: team@shopjar.co


Additionally, if you are a European resident we note that we are processing your information in order to fulfil contracts we might have with you (for example - if you make an order through the Site), or otherwise to pursue our legitimate business interests listed above. Additionally, please note that your information will be transferred outside of Europe, including to Canada and the United States.


Data Retention


When you place an order through the Site, we will maintain your Order Information for our records for at least 30 days unless and until you ask us to delete this information.


Changes


We may update this privacy policy from time to time in order to reflect, for example, changes to our practices or for other operational, legal or regulatory reasons.


Contact Us


For more information about our privacy practices, if you have questions, or if you would like to make a complaint, please contact us by e-mail at team@shopjar.co



Copyright © 2021 Cartrabbit Technologies Pvt Ltd - eCommerce. Simplified. All Rights Reserved